Hospital Midnight Census Report
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Electronic Booking Management
Eliminates long waiting times and scheduling issues with digitized patient bookings. Allows configuration of operational days, curbing overbooking, and tracking overflow or walk-in patients. Enables easy creation and assignment of schedules for all clinics, reducing file retrieval time. Sends SMS notifications, set reminders, and provides easy configuration and retrieval of reports.
Electronic Health Records
Unifies health information and technology systems for comprehensive patient care. Digitizes administrative and clinical records, optimizing data accessibility. Optimizes clinical service delivery, employee productivity, and emergency care workflows. Enhances patient journey tracking, stock and supply chain management, and administration and financial processes.
Telemedicine
Allows patients to complete electronic health records for streamlined healthcare access. Enables patients to request consultations via voice call, chat, or video call, with options to wait in a queue or select a preferred timeslot. Health practitioners conduct consultations according to patient preferences, with the ability to switch modes as needed. Generates necessary documents such […]
Citizen Engagement Platform (Mpilo)
A centralised healthcare directory that provides contact details for healthcare facilities and management within the province. Facilitates citizen engagement through complaints, compliments, suggestions, and ambulance requests for facilities and EMS services. Manages stock levels, orders, and usage, ensuring optimal inventory control. COVID-19/Disease Outbreak Features: Includes citizen self-screening, mass screening, contact tracing, and monitoring for Persons […]
Smart Insights
A reporting tool that allows Actionable Data for Exceptional Service Delivery Data-powered decisions: Analyse service requests to optimize operations. Track efficiency, boost performance: Monitor resolution times and identify bottlenecks. Proactive problem-solving: Uncover root causes for lasting improvements.
Smart Fieldwork
A smartphone app to Optimise Field Operations Streamlined task assignment: Dispatch jobs instantly and optimize routes based on location. Effortless evidence collection: Capture photos, notes, and GPS data to verify job completion. Improved resource management: Make informed decisions based on real-time field data.
Smart Service
A multi-channel contact centre solution that delivers responsive, citizen-centric support Centralized request hub: Streamline service intake across all channels. Efficient resolution: Seamlessly assign tasks and track progress for faster solutions. Engaged citizens: Provide updates and close the loop with timely feedback.
Strategic Planning and Reporting
Achieve Alignment and Accountability Seamless National Treasury alignment: Effortlessly adhere to planning frameworks. Strategic focus: Reduce administrative burden and prioritize strategic guidance. Evidence-driven reporting: Substantiate performance and minimize audit risks.
Performance Management and Development Systems
Achieve Performance Excellence and Simplify PMDS Effortless compliance: Automated notifications and reports ensure timely performance reviews. Evidence-backed performance: Attach supporting documentation to substantiate results. Streamlined processes: Easy plan creation, review, and approval boost efficiency.