Senior Business Analyst

Job Title: Senior Business Analyst
Accountable to: Head of Business Analysis
Based: Centurion/Midrand
Salary: Market related
Contract type: Permanent
Commencement date: 01 June/July
Role Type: Hybrid

Overview:

A senior business analyst’s role will involve taking on a more strategic and leadership-oriented position
within the business analysis field, which includes strategic analysis, requirements analysis, and
business process and innovation. The candidate will also be required to supervise junior and graduate
Business Analysts as part of their core responsibilities.

Key responsibilities:

• Strategic Planning and Analysis: Contribute to strategic planning by aligning business
  objectives with technology solutions. Analyse business processes, industry trends, and market
  conditions to identify opportunities for improvement and innovation. Provide insights and
  recommendations to senior management to shape the organization’s long-term business
  strategy.
• Requirements Management and Analysis: Lead and oversee complex and high-impact
  projects, taking responsibility for the entire requirements management lifecycle. Collaborate
  with stakeholders to elicit, document, and prioritize business requirements, ensuring they are
  aligned with strategic goals. Analyse and translate requirements into functional specifications,
  providing clarity, feasibility, and traceability.
• Stakeholder Management and Relationship Building: Manage relationships with key
  stakeholders, including executives, department heads, and senior managers, and act as
  trusted advisors, understanding their needs, addressing concerns, and influencing decisionmaking processes. They facilitate communication and collaboration among stakeholders to
  ensure project success.
• Business Process Improvement and Innovation: Identify and evaluate opportunities for
  process improvement, efficiency gains, and innovation within the organization. Employ
  various analysis techniques to assess current business processes, identify bottlenecks or gaps,
  and propose optimized solutions that enhance operational effectiveness, reduce costs, or
  drive revenue growth.
• Solution Evaluation and Vendor Management: Evaluate technology solutions, including
  software applications or vendor products. Assess the suitability of potential solutions against
  business requirements, conduct gap analyses, make recommendations for solution selection
  or customization, collaborate with vendors, negotiate contracts, and ensure successful
  solution implementation.
• Change Management and Adoption: Lead change management initiatives by assessing the
  impact of proposed changes on business processes, systems, and stakeholders. Develop
  change management strategies, communication plans, and training materials to ensure
  smooth transitions. Engage with stakeholders, address resistance, and drive the adoption of
  new solutions or processes.
• Leadership and Mentoring: Lead and mentor a team of business analysts, guiding their
  professional development and providing guidance on complex projects. Share knowledge,
  best practices, and industry trends, fostering a culture of continuous learning within the
  business analysis function and also providing coaching and support to junior analysts, helping
  them refine their skills and grow in their careers.
• Project Management Support: Provide project management support, collaborating closely
  with project managers to ensure project success. Contribute to project planning, estimation,
  and risk management activities. Oversee the work of other business analysts, ensuring
  deliverables are on track and of high quality.
• Documentation and Reporting: Responsible for producing high-quality documentation and
  reports, including business requirements documents, functional specifications, process maps,
  and project status updates. Ensure that documentation is comprehensive, accurate, and
  accessible to stakeholders and project teams.
• Continuous Improvement and Innovation: Actively seek opportunities to improve business
  analysis practices, methodologies, and tools. Stay abreast of industry trends, emerging
  technologies, and best practices, exploring innovative approaches to drive efficiency and
  effectiveness in requirements management and business analysis activities.

Behavioural Skills:

• Leadership and Mentoring: Demonstrates leadership by mentoring junior analysts and
  fostering a collaborative culture of knowledge-sharing.
• Communication Skills: Communicate clearly and concisely, both verbally and in writing,
  translating technical information into terms that stakeholders can easily understand. Active
  listening is a cornerstone of their approach, ensuring they fully grasp stakeholder needs and
  concerns.
• Collaboration and Teamwork: Be team-oriented and approachable, and work seamlessly with
  cross-functional teams, promoting a collaborative environment where shared goals are
  achieved through mutual respect and cooperation.
• Strategic Thinking: Align your analysis with long-term business goals, identifying opportunities
  for innovation and process improvement. Their ability to see beyond immediate challenges
  positions them as valuable contributors to strategic planning.
• Adaptability and Flexibility: Be able to thrive in dynamic environments, quickly adapting to
  changes in business needs or project scope. Bring clarity to ambiguity and remain flexible to
  pivot as circumstances evolve.

Qualification and Experience:

• A bachelor’s degree in business administration, computer science, information systems, or a
  related discipline is essential.
• The required experience is 6+ years and in-depth knowledge and understanding of business
  analysis principles, techniques, and best practices are essential.
• An IIBA certification or related qualification is required. An honours degree is advantageous.
  The candidate must have solid practical BA experience, experience in managing multiple IT
  Projects, and exposure to conducting business analysis in complex projects.
• Candidate should possess a strong foundation in requirements management, process analysis,
  and solution evaluation. In addition, the candidate must also have strong analytical and
  problem-solving skills to effectively analyse complex business problems, identify root causes,
  and develop innovative solutions.

Application Process:
We understand that a CV can’t fully capture your problem-solving abilities or how you communicate
insights — that’s why we use assessments as part of our application process to get a better
understanding of your capabilities.

For the Senior Business Analyst role, you’ll complete assessments that cover:

• Problem Solving
• Critical Thinking
• Data Storytelling
• Communication
• A Personality Profile

Total time required: approx. 55 minutes
Important: Please complete the assessments in one sitting with a stable internet connection. Avoid
copying and pasting — the system includes proctoring features that will flag irregular activity.
Applications close on 26 May.
Link to assessment: https://app.testgorilla.com/s/sw7aycvg

We’re looking forward to getting to know you beyond your CV — and seeing how you think and
communicate. All the best!