Automating logistics e-Submissions for the National Ports Authority

Port of Cape Town South Africa

Logistics Automation for a Digitally Connected Public Sector There are plenty of reasons to automate processes within both the public and private sectors. For the National Ports Authority, it’s all about the moving parts. “We’re creating digitally connected logistics right throughout the chain,” says Mmutle, “it’s about us existing in an ecosystem that is connected […]

Automated trust & audit compliance solutions for the Legal Practitioner Fidelity Fund

Lawyer working through paperwork

Background: Meeting New Legal and Operational Mandates The introduction of the Legal Practice Act 28 of 2014 marked a significant shift in how trust interest from legal practitioners’ trust accounts would be managed in South Africa. No longer would law societies act as intermediaries in the collection of trust interest—the Legal Practitioner Fidelity Fund (LPFF) […]

KZN Office of the Premier and Boxfusion transforming online bursary management with fraud-proof digital solutions

Challenge: Restoring Trust and Control in online bursary management The KwaZulu-Natal Office of the Premier (OTP) holds the constitutional responsibility of promoting access to higher education through a discretionary online bursary payment scheme. However, prior to implementation, the management of this vital initiative was hindered by a largely manual, paper-based approach that led to serious […]

eThekwini Municipality Electricity: Revolutionising meter management with digital work orders

How do you safeguard revenue while maintaining efficient service delivery? This was the challenge faced by eThekwini Municipality Electricity’s Revenue Protection division, tasked with preventing revenue loss due to tampering and human interference. Revenue protection and efficient service delivery are critical challenges for municipalities, particularly in the electricity sector. eThekwini Electricity’s Revenue Protection division faced […]

Transforming public health with the Mpilo App for the Gauteng Department of Health

Nurse with mask during Covid-19 in South African hospital

As the country, and the world, faces a global pandemic, ensuring that public health care facilities across South Africa can deliver services to citizens has never been more crucial. With the threat of coronavirus hanging over the country, one province is turning to technology as a solution to improving overall processes and increasing real-time data […]

Supercharging the Gauteng Department of Education online school registration system

Boxfusion is passionate about both Education and technology. So when the Gauteng Department of Education approached Boxfusion about developing an online school registration tool to help Gauteng parents register their Grade 1 and Grade 8 children for the 2021 year, the company was immediately onboard. Xolile Ndlangana, Boxfusion’s Director of Sales and Marketing, says that […]

OR Tambo Municipality SmartGov App streamlines municipal service delivery

Woman walking in township in Eastern Cape

A BETTER WAY TO COMMUNICATE While picturesque, the rural Eastern Cape presents a unique challenge to government service delivery when it comes to service delivery and emergency services response. With communities often far- flung from their nearest municipal offices, resolving crises and providing essential services to citizens can be difficult at best. OR Tambo municipality […]

Disaster-Ready Governance: How DEDEAT automated operations in the Eastern Cape

The landscape next to road R65 near Mount Fletcher in the Eastern Cape Province

“We shared a building with the Department of Social Development,” recounts Ayanda Dlomo, Senior Manager for IT at the DEDEAT. “So, the gas leak affected both departments. We were evacuated and were put in a temporary space. It was so temporary it couldn’t accommodate all of us. Some of the staff were in King Williams […]