Implementation of the Fidelity Fund Certificate system, Funds collection management system and audit report submission Fidelity Fund (LPFF)
Background: Meeting New Legal and Operational Mandates The introduction of the Legal Practice Act 28 of 2014 marked a significant shift in how trust interest from legal practitioners’ trust accounts would be managed in South Africa. No longer would law societies act as intermediaries in the collection of trust interest—the Legal Practitioner Fidelity Fund (LPFF) […]
Bursary Management System
Challenge: Restoring Trust and Control in Bursary Management The KwaZulu-Natal Office of the Premier (OTP) holds the constitutional responsibility of promoting access to higher education through a discretionary bursary scheme. However, prior to implementation, the management of this vital initiative was hindered by a largely manual, paper-based approach that led to serious inefficiencies and accountability […]
Online Admissions and Electronic Document Management System
Managing thousands of school applications while ensuring compliance and efficiency is a daunting task. In 2019, the Gauteng Department of Education (GDE) faced this challenge as they sought to enhance their online admissions system.
eThekwini Electricity (Revenue Protection & Meter Management)
How do you safeguard revenue while maintaining efficient service delivery? This was the challenge faced by eThekwini Electricity’s Revenue Protection division, tasked with preventing revenue loss due to tampering and human interference. Revenue protection and efficient service delivery are critical challenges for municipalities, particularly in the electricity sector. eThekwini Electricity’s Revenue Protection division faced an […]
A practical and public-facing healthcare platform
As the country, and the world, faces a global pandemic, ensuring that health care facilities across South Africa can deliver services to citizens has never been more crucial. With the threat of coronavirus hanging over the country, one province is turning to technology as a solution to improving overall processes and increasing real-time data collection […]
Improving Regulatory Compliance
Boxfusion is passionate about both Education and technology. So when the Gauteng Department of Education approached Boxfusion about developing an online tool to help Gauteng parents register their children for the 2021 year, the company was immediately onboard. Xolile Ndlangana, Boxfusion’s Director of Sales and Marketing, says that “The opportunity to help the Gauteng Department […]
Moving to Cloud and SmartGov
A BETTER WAY TO COMMUNICATE While picturesque, the rural Eastern Cape presents a unique challenge to government when it comes to service delivery and emergency services response. With communities often far- flung from their nearest municipal of ces, resolving crises and providing essential services to citizens can be difficult at best. OR Tambo municipality comprises […]
Automation for the Sake of the Citizen
A GOVERNMENT FOR THE FUTURE The world has moved from analogue to digital. We see it being transformed daily by technologies which give us greater connection to each other and streamline our lives through services provided at the touch of a button or the swipe of a finger. Digital government services are part of a […]
Functioning when the unforeseeable happens
“We shared a building with the Department of Social Development,” recounts Ayanda Dlomo, Senior Manager for IT at the DEDEAT. “So, the gas leak affected both departments. We were evacuated and were put in a temporary space. It was so temporary it couldn’t accommodate all of us. Some of the staff were in King Williams […]