Why Municipalities Keep Failing Audits – And How to Fix It Now

Year after year, the Auditor-General of South Africa (AGSA) raises the same concerns in municipal audit reports: weak internal controls, irregular expenditure, incomplete records, and unreliable performance information. In 2023/24, only 16% of municipalities achieved clean audits. Behind those numbers is a pattern of wasted resources, stalled service delivery, and declining public trust. Municipal leaders […]
Enhancing Requirements Quality with AI: How Boxfusion BAs Are Elevating SMARTGOV Delivery

At Boxfusion, we understand that the quality of our Business Requirements Specifications (BRS) is the foundation of successful implementations. Our SMARTGOV solutions support complex governance functions for public sector clients, so it’s essential that our specifications capture each client’s unique needs precisely and clearly.
Automated trust & audit compliance solutions for the Legal Practitioner Fidelity Fund

Background: Meeting New Legal and Operational Mandates The introduction of the Legal Practice Act 28 of 2014 marked a significant shift in how trust interest from legal practitioners’ trust accounts would be managed in South Africa. No longer would law societies act as intermediaries in the collection of trust interest—the Legal Practitioner Fidelity Fund (LPFF) […]
KZN Office of the Premier and Boxfusion transforming online bursary management with fraud-proof digital solutions

Challenge: Restoring Trust and Control in online bursary management The KwaZulu-Natal Office of the Premier (OTP) holds the constitutional responsibility of promoting access to higher education through a discretionary online bursary payment scheme. However, prior to implementation, the management of this vital initiative was hindered by a largely manual, paper-based approach that led to serious […]